Frequently Asked Questions
Everything you need to know about your Nothing experience.
What is the standard shipping timeframe for orders?
Orders are typically processed within 24 hours. Standard shipping takes between 3 to 7 business days depending on your location, while express options are available at checkout.
What is your return policy for electronics?
We offer a 30-day return policy for all devices. To be eligible for a full refund, items must be in their original packaging, include all accessories, and show no signs of physical damage.
Do Nothing products come with a warranty?
Yes, all our hardware comes with a limited 12-month manufacturer warranty that covers defects in materials and workmanship under normal use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm in select regions.
How can I track my package?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website where you can monitor the delivery status in real-time.
Are your products compatible with other ecosystems?
Absolutely. While we pride ourselves on our unique design language, our electronics are built on open standards and are fully compatible with both Android and iOS platforms.